Deposit & Payment
For Villa Rentals:
To make a reservation we require a deposit of $250 USD per person (paid by any major credit card) and the balance is due 45 days prior to your arrival. Please note that Banks/Credit Card companies sometimes charge a 2-3% commission fee for international transactions. Any other discrepancies with the amount shown on your credit card statement are due to a different exchange rate utilized by your bank.
For Sailing Charters:
For sailing charters of 4 days and more, a 25% deposit of the total vacation cost confirms the reservation. Final Balance is due 60 days prior to your arrival.
Cancellation Policy for Villas:
If cancelled 45 days or more prior to arrival, there is a fee of US $125 per person. If less than 45 days prior to arrival at time of cancellation, there is no refund.
Cancellation Policy for Charters:
- 90 days or more prior to departure: $125 fee per person (minimum $300)
- 89-61 days prior to departure: Loss of 25% deposit.
- Less than 60 days prior to departure: No refund.
In the unlikely event that a named hurricane is heading to St. Lucia you will have the choice to postpone your vacation or have a credit for a vacation to be taken within the next 2 years. This is a rare occurrence as St. Lucia is located in the southern part of the Caribbean chain and most hurricanes are passing north of us.
Rules & Management Policy:
Units are furnished and inventoried by our Housekeeping Department with Towels, Linens, Glass Ware, Silverware, Pots & Pans etc. Guest is responsible for any damages and or missing items and will be charged at replacement prices.
Guests are particularly requested to lock the door of their rooms when going out or going to bed. For the convenience of the guest, an electronic safe is provided in the room to store any valuables. The Management will not in any way whatsoever be responsible for any loss / or damage to the Guest’s belongings or any other property from either the resort or room or the safe for any cause whatsoever including theft of pilferage.
Gambling, contraband, prostitution, weapons, explosives, flammable objects, poisons, drugs and animals are strictly prohibited on resort premises.
Damage to Property:
The guest will be held responsible for any loss or damage to the hotel property caused by themselves, their guests or any person for whom they are responsible. If damages occur to the guest room or other areas, the cost of the damage will be charged to the credit card registered upon check-in.
It is agreed that the guest will conduct him/ herself in a respectable manner and will not cause any nuisance or annoyance within the hotel premise. The Management has the right to request any guest to vacate his/her room or other areas of the hotel forthwith , without previous notice and without assigning any reason whatsoever, and the guest shall be bound to vacate when requested to do so. In case of the default the Management has the right to remove the Guest luggage and belongings from the room occupied by him / her.
USA & Canada: 1-800-263-4202
UK and Worldwide: (819) 303-0818